Privacy Policy

  1. INTRODUCTION & DATA CONTROLLER

Welcome to Hazdev (“Company”, “we”, “us”, or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit https://store.hazdev.com/ (the “Site”).

Data Controller:
Hazdev Pte. Ltd.
160 Robinson Road #20-03
Singapore 068914
Email: [email protected]
Phone: +65 87025493

If you are in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, Hazdev Pte. Ltd. is your data controller.

Data Protection Officer: [email protected] (Subject: “Privacy Request – DPO”)

  1. INFORMATION WE COLLECT

2.1 Information You Provide

  • Name, email, phone number, shipping/billing address (when ordering)
  • Account registration information
  • Customer service communications
  • Marketing preferences

2.2 Information Automatically Collected

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent, referring URLs, clickstream data
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking Technologies

2.3 Microsoft Universal Event Tracking (UET)
We use Microsoft Advertising Universal Event Tracking (UET) to collect:

  • Pages viewed and products browsed
  • Add-to-cart actions and checkout initiation
  • Purchase conversions and order values
  • Session duration and navigation patterns
  • Interaction with Microsoft advertisements

This data is shared with Microsoft Corporation in accordance with their Privacy Statement.

  1. HOW WE USE YOUR INFORMATION

A. Order Processing: Processing payments, shipping orders, sending updates
B. Customer Service: Responding to inquiries, managing returns
C. Marketing & Advertising (with consent):

  • Delivering personalized ads on Microsoft platforms
  • Remarketing to previous visitors
  • Conversion tracking and analytics
    D. Site Improvement: Analyzing traffic, detecting fraud, troubleshooting
    E. Legal Compliance: Tax, accounting, and legal obligations
  1. MICROSOFT ADVERTISING & DATA SHARING

4.1 Microsoft UET Services
We partner with Microsoft Advertising to display ads and measure effectiveness. Microsoft may use cookies to:

  • Track conversions from ads to purchases
  • Remarket to previous visitors
  • Build audiences for targeting
  • Analyze Site interactions

4.2 Data Recipients
For EEA/UK/Switzerland Users:
Microsoft Ireland Operations Limited
One Microsoft Place, South County Business Park
Leopardstown, Dublin 18, Ireland

For North American Users:
Microsoft Corporation
One Microsoft Way, Redmond, Washington 98052, USA

4.3 Legal Basis
EEA/UK/Switzerland: Explicit consent obtained via Cookie Banner before UET activation
North America: Consent or legitimate interest depending on jurisdiction

  1. CONSENT MODE & COOKIE MANAGEMENT

5.1 Microsoft Consent Mode v2 (EEA/UK/Switzerland)

  • Default Denial: Microsoft UET is blocked by default for EEA/UK/CH visitors
  • Explicit Opt-In: UET only activates after affirmative consent via Cookie Banner
  • Granular Control: Accept/reject specific cookie categories (Essential, Analytics, Advertising)
  • Withdrawal: You may withdraw consent anytime via Cookie Settings in the footer

5.2 Cookie Types
Essential: Site functionality (session – 1 year)
Analytics: Microsoft Clarity, usage analysis (1-2 years)
Advertising: Microsoft UET, Bing Ads (up to 2 years)

Microsoft UET Cookies:

  • _uetvid: Visitor ID (2 years)
  • _uetsid: Session ID (1 day)
  • MUID: Microsoft User Identifier (1 year)
  1. YOUR PRIVACY RIGHTS

6.1 EEA/UK/Switzerland (GDPR Rights)
You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (“Right to be Forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing for marketing
  • Withdraw consent

Contact: [email protected] (Subject: “GDPR Request”)
Response Time: 30 days
Complaints: You may lodge a complaint with your local supervisory authority (e.g., ICO in UK)

6.2 California (CCPA/CPRA)
California residents have the right to:

  • Know what personal information is collected
  • Delete personal information
  • Correct inaccurate information
  • Opt-out of sale/sharing (we do not sell, but share for advertising)
  • Non-discrimination

Opt-out: Click “Do Not Sell or Share My Personal Information” in the footer or email [email protected] with subject “CCPA Request”

  1. OPTING OUT OF ADVERTISING

Microsoft Advertising: https://account.microsoft.com/privacy/ad-settings/signedout
NAI: http://optout.networkadvertising.org/
DAA: http://www.aboutads.info/choices/

Important: Opt-outs are browser-specific. Clearing cookies resets preferences.

  1. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to Singapore, United States, and Ireland.

Safeguards:

  • EU-U.S. Data Privacy Framework (for Microsoft transfers)
  • Standard Contractual Clauses (SCCs)
  • Adequate protection measures for Singapore transfers
  1. DATA SECURITY

We implement SSL/TLS encryption, access controls, and security audits. However, no Internet transmission is 100% secure. We will notify you of any data breaches as required by law.

  1. DATA RETENTION
  • Transaction Records: 7 years (tax/accounting)
  • Account Information: Duration of activity + 2 years
  • Marketing Data: Until unsubscribed + 2 years
  • Microsoft UET Data: Up to 2 years or until cookie cleared
  • Consent Records: 2 years (GDPR compliance)
  1. CHILDREN’S PRIVACY

Our Site is not intended for children under 16. We do not knowingly collect data from children. Contact us immediately if you believe a child has provided personal data.

  1. CHANGES TO THIS POLICY

We may update this Policy periodically. Material changes will be notified via prominent Site notices or email. Last Updated date indicates the most recent revision.

  1. CONTACT INFORMATION

Hazdev Pte. Ltd.
160 Robinson Road #20-03
Singapore 068914

Email: [email protected]
Phone: +65 87025493
Hours: Monday-Friday, 9:00 AM – 6:00 PM SGT

For privacy requests, include “Privacy Request” in the subject line and specify your jurisdiction.

BY USING OUR SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY AND AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN.